Jeffrey Schrank
Pub. Date
2004
Physical Desc
1 videodisc (23 min.) : sound, color ; 4 3/4 in.
Language
English
Description
"Some cultural assumptions lead to communication breakdowns that cause embarrassment, frustration, or even discrimination. This program shows how to improve communication in a series of eye-opening cross-cultural situations."--Container.
Pub. Date
1995
Physical Desc
1 videodisc (19 min.) : sound, color ; 4 3/4 in.
Language
English
Description
A study of prejudice toward people who are different. Viewers learn how to decrease their discomfort in communicating with people from different cultures, social classes, age groups, or physical disabilities.
Pub. Date
2007
Physical Desc
1 videodisc (27 min.) : sound, color ; 4 3/4 in.
Language
English
Description
"Viewing this program is like holding a mirror up to your mind. Use it to explore five often hidden forces that shape beliefs and judgments. How we frame events influences our judgment and beliefs, and the ability to shape perceptual frames is the power to persuade."--Container.
Pub. Date
2007
Physical Desc
1 videodisc (25 min.) : sound, color ; 4 3/4 in.
Language
English
Description
Uses family and workplace situations to teach good listening techniques. Illustrates the surprising value of silence, the need to find something of interest in the person speaking, and the importance of staying out of the speaker's way. Emphasizes the role of body language in listening, and the need to "listen between the words" for feelings. Shows how to improve communication through a series of eye-opening cross-cultural situations and teaches business...