Internal communication is a growing field with the number of specialists increasing worldwide. In spite of this, and vast increases in spending on communication, research shows that organizations are finding it difficult to raise the number of employees who feel well informed. Now, more than ever, internal communication does not just concern communication managers. In today's lean organizations line managers are taking on more and more of the burden...

"One of your company's most critical communication tools in the employee handbook. But creating or revising one can be an overwhelming job. The final document must be legally sound, up-to-date, clearly written, and comprehensive. This ready-to-use guidebook, now in its second edition, takes you through the whole process and helps you deal with all the questions and issues that will arise."--Jacket.

"A linguistically informed look at how our digital world is transforming the English language. Language is humanity's most spectacular open-source project, and the internet is making our language change faster and in more interesting ways than ever before. Internet conversations are structured by the shape of our apps and platforms, from the grammar of status updates to the protocols of comments and @replies. Linguistically inventive online communities...

"The Leader as Communicator examines the many communication-based roles you must master in order to maximize your effectiveness as a leader." "The Leader as Communicator presents case studies from companies including Cadillac, Emerson, and Saturn, plus dozens of examples from organizations like GE, the U.S. Army, the St. Louis Cardinals baseball team, and others. Sprinkled throughout the text are provocative quotations from Peter Drucker, Warren Bennis,...

Includes CD-ROM with templates for hundreds of letters.